Refund & Cancellation Policy

Thank you for choosing RateMyResumes. We strive to provide the best AI-powered career tools. Please read our refund and cancellation policy carefully before making a payment.

1. Digital Products & Services

RateMyResumes provides digital services, including but not limited to ATS scoring reports, AI-generated resume fixes, and PDF downloads. Because these products are delivered instantly and digitally upon successful payment, all sales are generally considered final and non-refundable.

2. Exceptions for Refunds

We will issue a full refund under the following circumstances:

• You were charged twice for the same transaction (duplicate payment).
• You paid for the unlocked report but never received access to it, and our technical team is unable to resolve the issue.
• A technical error on our end prevented the generation of your report.

3. Requesting a Refund

To request a refund under the exceptions listed above, please contact us within 7 days of your purchase. You must provide:

• The email address used for the payment.
• The Razorpay Payment ID or Order ID (found in your payment receipt).
• A brief description of the issue.

4. Processing Time

If approved, refunds will be processed back to your original payment method. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card issuer.

5. Cancellations

Since the service is a one-time digital purchase, there are no recurring subscriptions to cancel. If you wish to stop using the service, you may simply navigate away from the website.

For refund requests or questions, contact us at:
support@ratemyresumes.com